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Remembering the Good Times

As Henry moves towards new beginnings and changes, we remember the good times and laughs we spent with our brother. You will be missed.

Delivering with Silvia Martinez

Silvia is a reliable veteran here at REL. We have the honor to see her tricks and talents. She get the job done all day, everyday! She knows how to make the customers smile and make it very personal. For Silvia isn't just about the packages but delivering smiles.

Silvia has strong foundations in her work. Her foundations are founded on proper parking, front door deliveries, and customer satisfaction. She makes sure to do the right the right way, when no one is watching.

HONORABLE MENTIONS

Anthony Pimmel - awarded for delivering 40,000 packages YTD and always checking on his teammates.

Tyquanna Nombre - awarded for contribution to the team and being one of the most improved drivers.

Jeffrey P - awarded for being the most helpful and fastest driver.

Anthony Martinez - Anthony has further stepped into his leadership role. He has improved massively in this year as a leader/

Lead Kev - Awarded for going above and beyond. Went into a manhole to retrieve a driver's key.

Felipe Pau - Felipe has been an extremely dependable assosiate. His very nature is to help others, as he do everyday.

Bishal Tamang - Bishal has been caught helping with hand trucks, doing things that is not in his role. He is a natural at helping others

Simon Krasowski - Simon has grown has an associate, he is very known to leads and drivers.

David Castillo - awarded for being top driver!

Driver Tips

If you are having difficulties getting access to a location, text the customer then call them twice.
Organize your packages, it will save you time. Label your overflows.
Follow all driving rules and regulations.
Texting customers that you have delivered their package can lead to feedback.
Seek help from leadership or driver support if you are unsure about anything.
Rescue as much drivers as you can daily.
Show up in full uniform, be sharp.
Communicate with customers in a professional friendly manner.
Help others, you will be rewarded for it.
Come to work 10 minutes before start time.

Focus Groups

Every driver is assigned to a lead. Make sure to work as close with your lead driver. All our lead drivers are equipped and trained to help you reach your highest potential here. No question is too small, and your every need will be met. You lead driver will be watching your performance through every scorecard and keeping watch on your e-mentor scores. This will allow us to expand on your strength and work on any weakness.